Testing

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What is Testing?

In-house accessibility testing is available for users wishing to build or purchase new digital software tools. This testing is required for all future software purchases or custom-made tools that are not for personal use. Existing products are grandfathered in until their contracts are renewed.

Please note that this testing will not fix any issues. The goal is to identify what problem areas a software has and create a compliance plan to bring the software in line with Ohio State's Minimum Digital Accessibility Standards.

What Do I Need?

Time from notifying us to completion of testing is normally about 2-3 months. You must have a complete environment set up for us to test with beforehand. This means trial license keys, logins, virtual machine installations, etc. If you are requesting an addition to Carmen/Canvas please note you will need to request that team to add it to the test instance. We do not have the power to add it on our own.

What Happens After Testing?

Once a test is finished, the results will be shared with both you (the requestor) and the developer of the software tool.

If a test identifies problems with accessibility, that doesn’t mean you can’t use the software. A meeting will be held between us, the requestor, and the developer. A reasonable timeline will be decided upon to address these concerns and an exception filed with the ADA Office. Once that exception expires, we’ll take another look at the software in question.

If a test does not identify problems with accessibility, you’ll be free to use the software!

How Do I Start This Process?

When you are ready, you may request a software review with us.


For a full, formal version of our process, please visit our working document. Keep in mind there may be small changes in the near future to ensure readability and minimize confusion.